German Technical Customer Service in Lisbon

At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.

Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬

Do you enjoy helping people solve tech problems? Join a friendly team where you will support customers with their questions about products, software, and connectivity issues. You’ll be the go-to person for anything from how a product works to fixing small technical problems.

Your Tasks

• Talk to customers via phone, email, chat, social media, or messages
• Answer general questions and provide tech support
• Support with e-commerce, software, and device connection issues
• Forward complex cases to the next level of tech support
• Work with technicians to solve help tickets
• Manage your own list of support requests
• Keep clear records of all interactions and updates
• Give feedback on support tools and help documents
• Follow the brand's style and tone in all communication

What We’re Looking For

Nice to Have

What We Offer

Location

Lisbon, Portugal