Join Patrique Mercier Recruitment JP in the beautiful country of Greece as a Portuguese-speaking Customer Service Representative specializing in the automotive sector! This exciting role includes a paid relocation package, providing you the chance to work in a vibrant environment while supporting customers in their automotive needs. As part of a dedicated team, you will interact with Portuguese-speaking clients, resolving their inquiries and ensuring they receive high-quality service that reflects our commitment to excellence. If you have a passion for customer support and an interest in the automotive industry, this opportunity is perfect for you!
Responsibilities
- Provide outstanding customer support to Portuguese-speaking clients through phone, email, and chat.
- Respond to customer inquiries, provide product information, and resolve any issues efficiently.
- Develop a thorough understanding of our automotive products and services to better assist customers.
- Document all interactions and update customer records accurately in the CRM system.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
- Engage in ongoing training sessions to stay informed about product updates and best practices.
- Provide insights and feedback on customer trends and suggestions for process improvements.
Requirements
Fluent in Portuguese, both written and spoken; proficiency in English is essential.Excellent communication and customer service skills with a friendly demeanor.Ability to thrive in a fast-paced environment and manage multiple tasks effectively.Strong analytical and problem-solving skills with attention to detail.Previous customer service experience, particularly in the automotive sector, is advantageous.Familiarity with CRM systems and customer engagement platforms.A positive attitude, adaptability, and enthusiasm for embracing new cultural experiences.Benefits
Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.Professional growth & development opportunities.Competitive performance bonuses.Competitive (Greek) monthly salary + 2 extra salaries per year.Health care benefits and numerous other discounts.Fully paid training by certified instructors.State of the art premises, providing a great working environment with relaxing break areas.Special events as well as community & social responsibility initiatives.Referral Program : Bring your friends and receive great bonuses!Free Greek language courses.Work for a Great Place to Work -Certified Company.