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Content Moderator, Italian speaker, 6 months contract, ASAP!

Content Moderator, Italian speaker, 6 months contract, ASAP!

Recruitment Apple LoversLisbon, Portugal
Há +30 dias
Tipo de trabalho
  • Quick Apply
Descrição do cargo

Recruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service.

We are currently seeking a Italian speaker to join our team.

The ideal candidate will have previous experience in content moderation or a related field. This is a full-time, 6months contract.

Position : Content Moderator

Location : Lisbon, Portugal

Employment Type : Full-Time (6-month contract)

Remuneration : Base salary

Duties and Responsibilities

  • Maintain a strong knowledge and enthusiasm for leading e-commerce products, services, and industry standards.
  • Review content in accordance with established SLAs and quality benchmarks.
  • Ensure uploaded content complies with platform policies, legal requirements, and safety guidelines.
  • Adapt to policy updates, schedule changes, and follow standard operating procedures consistently.
  • Identify and escalate issues through proper internal channels, adhering to company protocols.

Requirements

  • Native or fluent in Italian (C2 level), both spoken and written.
  • Fluent in English (minimum B2 level).
  • Excellent moderation skills with clear communication, sound judgment, and local market insight.
  • Strong understanding of e-commerce platforms and industry standards.
  • Capable of managing high workloads and maintaining performance during peak periods.
  • Empathetic customer service skills, effective communication, and balanced decision-making.

    • Benefits

  • Flexible schedule : Monday to Sunday, 24 / 7 rotating shifts.
  • Modern office located in the city center with open spaces and easy access via public transportation.
  • Comprehensive initial training and ongoing support to ensure you're well-prepared.
  • Mentoring and coaching opportunities from colleagues.
  • Health and wellbeing initiatives.
  • Monthly meal allowance and additional benefits

    • Excited to join us? Submit your CV and let's get started on this incredible journey together!

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