Solutions Specialist - Continuous Improvement

Role Overview

We are seeking a proactive and analytical  Solutions / Continuous Improvement Specialist  to join our  Operations Excellence  team. Working under the direction of the Solutions Lead, on the Operational Excellence and Continuous Improvement of services in line with Unilabs Vision for the future network;

Key Responsibilities

• Lead individual projects to identify and deliver change and improvement in services
• Analyse and report on complex data
• Create future state process maps and workflows for all services and laboratories.
• Create resource and capacity modelling for the future state.
• Detailing laboratory space assessments, block diagrams and floor plans.
• Liaising with operational management to ensure that the details are correct and in line with the future vision.
• Recording project design assumptions, ensuring all amendments adhere to a change control process and assessing and recording the impact of any change.
• Highlighting operational risks and recording mitigation strategy.
• To challenge the status quo and contribute to the growth and development of Unilabs.
• Write and present reports to stakeholders
• Investigating issues with operational service performance, carryout route cause analysis.
• Conduct comprehensive service reviews to identify opportunities for improvement across people, processes, and technology.
• Support the implementation of a continuous improvement culture across the organisation.

Requirements