Customer Service Specialist (Danish)

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.

• Efficient and fast online recruitment process
• We do NOT require previous experience , we will teach you everything
• Remote work within Portugal

What you will be doing:

• Answer customer questions via phone, chat, and email with professionalism and enthusiasm.
• Use your knowledge of automotive and digital products to solve problems.
• Keep detailed records of customer interactions and solutions in the CRM.
• Work with the team to improve the customer experience.
• Stay informed about the client's latest offers and policies.
• Show warmth and enthusiasm in every conversation.

Requirements:

• Fluency in Danish language (must be at least C2 )
• Communicative level of English language ( at least B1 )
• You live anywhere in Portugal
• Ability to communicate clearly and effectively

What we offer

• Full time contract
• Base salary (gross): 1500 €/month x 14
• Performance bonus (gross): 80€/month x 12
• Meal allowance: 7.63€ per working day (paid in meal card)

Interested in a new adventure? – APPLY TODAY to start your new job!

Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.