Litigation Lawyer for Airline Passengers Claims

*Please, only apply if you have a valid Attorney at Law license and are authorised to practise law by the Regulation Authority in PORTUGAL, and you have litigation experience in Portugal.*

Instead of a CV, please attach a simple Word file describing your experience in airline passenger claims under EU261/2004 or baggage claims under Montreal Convention in English.

About Us

✈️At AirAdvisor , we are dedicated to ensuring air travelers receive the compensation they are entitled to for flight disruptions. Whether it’s a delay, cancellation, missed connection , or an airline-related issue like overbooking . In June 2025, we introduced a new service for baggage claims related to lost, delayed, or destroyed luggage . We are present in the EU, the UK, and other international markets, with a focus on protecting the rights of air passengers globally. We have successfully processed over 580,000 claims for clients from 221 countries , earning a 4.6-star rating based on over 30,000 reviews . Currently operating in 21 languages , AirAdvisor is an ambitious and fast-growing startup with a clear vision for international expansion. We plan to reach 1 million claims by the end of 2026. ✈️

About The Role

We are seeking a skilled and dedicated Litigation Lawyer specializing in consumer flight claims (typically via small claims procedures) to lead in-court collections. Pre-court collections are managed by a team of paralegals. You will be responsible for filing batches of court cases to collect compensation and/or reimbursement of Out-of-Pocket Expenses (OPE) incurred by passengers and/or recover ticket refunds. AirAdvisor currently handles three types of airline claims: EU261 compensation for flight delays, cancellations, and denied boarding, as well as two types of baggage claims under the Montreal Convention: lost and delayed luggage.

If the law or a judge decides the case unfairly, we would consider escalating this to change the law, if feasible. There may be PR opportunities to highlight court victories and key legal issues that deserve public attention. This is an excellent opportunity for high performers who can self-perform, have strong litigation experience, and are passionate about advocating consumer rights in the airline industry.

The candidate must be free from conflicts of interest, meaning they can litigate claims against different airlines.

Requirements:

• A valid Attorney at Law license in Portugal and professional liability insurance.
• A law degree from an accredited institution.
• Experience with small claims, consumer rights, or aviation law is a plus, but is not required.
• Knowledge of relevant consumer protection laws and aviation regulations is a plus, but is not required.
• Proven track record of success in in-court collection.
• Strong analytical and problem-solving skills to assess case merits, conduct legal research, and develop effective legal strategies.
• Ability to manage a caseload, prioritize tasks, meet deadlines, and track statute of limitations.
• Experience in automating and standardizing claims management processes to scale up quickly.

Responsibilities:

• Act as the legal representative of AirAdvisor in Portugal , handling all legal matters and claims filed within the jurisdiction. If setting up a law firm in Portugal were feasible, you would be expected to assist in this matter, including, but not limited to, corporate structuring, registering Mr. Anton Radchenko on the official list of foreign legal counsels in Portugal, and other formalities.
• Pre-court collections and out-of-court settlements.
• Prepare and file batches of approx. 200+ legal new claims monthly in Portuguese courts against various airlines for the purpose of recovering:

(a) Compensation under EU Regulation 261/2004 and/or Turkish SHY Regulation for flight delays, cancellations, and denied boarding.

(b) Reimbursement of out-of-pocket expenses incurred by passengers under EU261/2004, and/or the Montreal Convention.

(c) Ticket refunds owed to passengers under applicable legal frameworks.

(d) Handle baggage-related claims , including cases of delayed, damaged, or lost luggage, in accordance with the provisions of the Montreal Convention and/or Warsaw Convention.

• Respond comprehensively and assertively to airline legal defenses , including substantive arguments as well as procedural and jurisdictional challenges.
• Lead the enforcement of court judgments , including initiating enforcement proceedings and coordinating with bailiffs or enforcement authorities when necessary.
• Engage in court-led settlement negotiations , and where applicable, represent AirAdvisor’s interests in securing favorable in-court settlements.
• Maintain complete and accurate legal case files , ensuring all work complies with Portuguese legal ethics, data protection regulations, and professional standards. Conduct thorough legal research and comparative analysis to compile best practices for managing recurring legal issues in airline and consumer rights litigation.
• Stay informed about developments in consumer protection law , aviation regulations, EU regulations, and judicial precedents in order to provide updated, authoritative legal advice and representation.
• Where applicable, and if a court decision is rendered unjustly, pursue legal remedies, including appeals , and advocate for legislative changes , if strategically and procedurally feasible.
• Support the optimization and automation of claims management workflows , leveraging legal technology solutions, including AI-based tools, to improve efficiency and scalability.
• Identify and propose new civil claims business opportunities that are viable under Portuguese law and offer low-value, high-volume litigation potential. Areas may include, but are not limited to:

(a) Bank and financial disputes, Labour law-related claims, etc.

(b) Conduct cross-jurisdictional legal research , primarily across EU and UK markets, to identify relevant precedents and advanced practices that may be adapted for use in Portugal in more complex claim scenarios.

• Represent AirAdvisor in local media , including giving interviews to press outlets, television broadcasters, and podcast programs. Coordinate with AirAdvisor’s PR Manager to take advantage of public relations opportunities surrounding landmark court rulings or critical legal developments, with the goal of enhancing public awareness of consumer rights.
• Review and vet content as needed, aka serve as in-country content reviewer of record to help build local trust and boost authority.
• Advocate for passenger and consumer rights within the airline and travel industry, promoting fair treatment and legal protection for air travellers.

We offer

• Remote-first culture with flexible start and end times. Your service hours will be registered in our service time-tracking application, allowing you to adjust your working day according to your needs and capacities.
• Paid Time Off & Public Holidays, because work-life balance matters.
• Supportive Team Culture: intelligent, passionate, and friendly colleagues who value collaboration.
• International Team - our colleagues are located in 16 countries around the globe.

Job Type : Indefinite-term Freelancing Contract / Service Agreement or a B2B Contract.

While we cannot provide a standard employment contract in your country of residence, we aim to establish a stable and long-term partnership. For this reason, we offer an indefinite-term contract arrangement.

Our Recruitment Process:

• Application screening: If your profile matches our current business needs, our Talent Acquisition Manager will invite you to the HR interview.
• HR interview : Please do research about our company and industry, and be prepared to discuss your achievements. If you wish, you can send us a summary of your accomplishments in advance of the interview, so we can better prepare for the conversation.
• Interview with the CEO: Our CEO will discuss your functional experience, achievements, and technical skills in more detail.

✈️ Join us and bring LegalTech & TravelTech innovation to the next level! ✈️

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