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Ecommerce Specialist

Ecommerce Specialist

emagine - PortugalPortugal, Portugal
Há +30 dias
Descrição do cargo

The Digital Shelf Specialist is responsible for driving a successful set-up and global roll-out of the digital shelf tool and for reporting on digital shelf performance. This role plays a critical part in supporting markets to drive best-in-class execution across key e-retailers by leveraging insights related to Amazon 1P / 3P sales & share, pricing, as well as digital shelf : availability, content, rating & reviews, search, banner visibility.

Key responsibilities :

  • Digital shelf tool set-up & roll-out across markets
  • Coordinate with digital shelf vendor and local teams to ensure successful set-up : compiling local inputs, confirming list of users, reviewing categories x brands…
  • Test and validate scorecards, reports, and new features to ensure that they are aligned with client requirements, ahead of go-live
  • Manage communication, meetings, and action plans with vendors and markets to ensure roll-out per timelines

Digital shelf performance monitoring & analytics

  • Set up digital shelf dashboards and scorecards that fit the needs of our client stakeholders (beyond standard dashboards that will be pre-defined by the vendor)
  • Ensure market scorecards are aligned with global KPIs and targets and review any exception requests by markets (e.g., adjusting Rating & Reviews targets for a specific e-retailer…)
  • Collect and review users' inputs / feedback about the tool to drive continuous improvements in partnership with the vendor and monitor market engagement (attendance, adoption…)

    • Supporting markets to drive best-in-class execution

  • Coordinate with vendor to ensure insights are fit for use for local teams and aligned with business priorities : e.g., covering new launches, priority e-retailers for monthly insight sessions
  • Work closely with global teams to support markets with help needed (e.g., brand search keyword inputs)
  • Conduct audits and leverage insights to identify opportunities across Content, Availability, Rating & Reviews, and Search. Follow up with markets to ensure action plans are being implemented with e-retailers and ensure digital shelf best practices are implemented across markets

    • Qualifications :

  • Bachelor’s degree in Marketing, Business, Digital Commerce, or related field.
  • 2+ years of experience in digital shelf management, eCommerce, or digital marketing, ideally within the beauty or CPG industry.
  • Strong project management and stakeholder engagement skills.
  • An analytical mindset with attention to detail and a passion for digital.
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    Ecommerce Specialist • Portugal, Portugal