Swedish Customer Advisor in Lisbon

Grow Your Career in Customer Support!

Are you passionate about helping others and making a real difference in their day-to-day experience? We're looking for a motivated and customer-focused Customer Support Specialist to join our dynamic team. If you thrive in fast-paced environments and enjoy meaningful interactions, this role could be your next step forward.

Role Overview :

As a Customer Support Specialist, you’ll assist users through phone, chat, email, and social media, addressing inquiries related to accounts, payments, and technical issues. Your goal will be to deliver a seamless and satisfying support experience with every interaction.

Key Responsibilities :

• Deliver outstanding customer service across various communication channels

Assist users with tasks like account setup, verification, login issues, and payment troubleshooting

Resolve technical problems quickly and professionally

Serve as a reliable contact point, particularly for customers in the sports sector

Build trust by communicating with empathy, patience, and clarity

Adhere to company standards to ensure consistent service quality

Offer suggestions for process improvements and customer journey enhancements

Requirements :

Why Join Us :

Onsite Work : Engage and grow in a collaborative office environment

Relocation Package : Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let’s connect!