Spanish Customer Advisor for Airbnb

Come and work with us.

Do you want to belong with the customer service team and help to build the world's most loyal travel community?

Are you

Spanish

native or fluent with strong

English

communication skills?

Looking to make your career in a multicultural environment in the happy city of

Porto

So we have the perfect opportunity for you

Your future project : join our

Spanish Customer Support

team.

Airbnb

is a trusted online community marketplace for unique accommodation around the world, united to create a world where anyone can belong anywhere.

As a customer service specialist in this project, your daily responsibilities will include :

• Manage hosts and guests queries
• Being able to present the best available solutions taking advantage of a community marketplace with millions of users
• Join a specialized and open-mind team that offers support through written communication and phone
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have :

Spanish

(C2)

English

(at least C1) both verbal and written

Benefits.

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.