Our Porto-based team is on the lookout for brilliant communicators who can deliver outstanding customer support across borders.
What You'll Do :
- Be the voice of the brand through phone and email
- Resolve inquiries with clarity, empathy, and efficiency
- Follow structured processes while owning each interaction
- Build customer confidence through warm, professional communication
- Help us exceed service goals and meet compliance standards
- Share ideas that elevate our customer experience
- Collaborate with leadership to drive constant improvement
What's in It for You :
On-site full-time position in the heart of PortoHealthcare coverage including private medical servicesA competitive base salary + performance bonusesA diverse and welcoming team making a real differenceWhat You Bring :
Fluency in Spanish and EnglishTech-savvy mindset and confidence solving connectivity issuesClear communicator with strong interpersonal and problem-solving skillsEligibility to work in Portugal : EU citizenship, valid residence permit, or a Manifest of InterestStep into a role where your voice truly matters apply now and join a team that's redefining customer care, one call at a time