Junior Application Production Support

PrimeIT is an international company with more than 18 years of experience delivering the best solutions in a wide range of services : Team Extension, Team-as-a-Service, Managed Services, Nearshore and Custom Software Development.

We operate in 3 main sectors – IT, Telecom & Engineering – and have a team of more than 2360 Primers involved in the development of projects all across the globe.

With 20 offices, 2 Talent Hubs (Brazil and Vietnam) and a presence in over 25 cities worldwide, we enhance our partners’ businesses with a different attitude based on the highest quality standards, the most advanced technology, and the best professionals in the sector.

LISBOA | PORTO | MADRID | BARCELONA | PARIS | LYON | NANTES | LILLE | AIX-EN-PROVENCE | BORDEAUX | GRENOBLE | TOURS | TOULOUSE | MILANO | GENÈVE | KATOWICE | WARSZAWA | WROCŁAW | FRANKFURT AM MAIN | LONDON

Main tasks :

• Resolving incidents;
• Answering user requests;
• Monitoring production environments;
• Developing a good understanding of the existing application (functional and technical);
• Continuous Improvement mindset - Automation of existing processes suggestions

Technical skills :