Microsoft Dynamics 365 Business Central Technical Support Consultant

Our Portuguese team has been building up strong technological capabilities, focused mainly on Salesforce implementations and financial services operations.

Moreover, the Portuguese colleagues are part of firmwide communities such as Salesforce (Customer & Growth) and Data & Analytics & AI (Technology) as well as our Banking & Capital Markets segment community.

Primary Functions And Tasks

Our Microsoft team is at an inflection point of growth and we are looking for a Dynamics 365 Business Central Technical Support Consultant to join us on this exciting journey. We are seeking a C / AL and AL Developer to join our support team. You will work closely with clients and our Client Solution team to resolve issues and support the ongoing stability and optimisation of their NAV / Business Central systems.

• Provide technical support for Dynamics 365 Business Central and Dynamics NAV
• Investigate, troubleshoot and resolve issues raised by clients
• Support Dynamics 365 Business Central bi-annual major updates with bug fixes, data corrections, and configuration adjustments
• Collaborate with the wider team to resolve complex system errors and performance issues requiring deep technical intervention
• Monitor open support tickets communicating effectively with clients to provide ongoing updates and deliver resolutions within agreed SLA's
• Document solutions and workarounds – both generic and client specific to contribute to the support knowledge base
• Collaborate with Functional Consultants, Solution Architects, and Project Managers.
• Work closely with the Client Success Consultants to ensure clients needs are met
• Maintain best practice development standards based on clean, well-documented code and technical documentation for customisations and integrations.
• Support and participate in quality assurance during projects and support various testing activities.
• Monitor and optimise system performance through code and solution architecture.
• Stay current with Business Central platform and development releases / roadmap.

We are looking for :

We are looking for a friendly detail-oriented problem-solver with a passion for technology and business optimisation. You should have excellent communication skills, an inquisitive nature, and strong technical and analytical abilities. You will be part of a collaborative team that values new ideas and works together to solve complex business problems.

Join us in helping our clients enhance their business operations through innovative solutions and cutting-edge technology.

For more information, please visit :

About BearingPoint

BearingPoint is an independent management and technology consultancy with European roots and a global reach. The company

operates in three business units : Consulting, Products, and Capital. Consulting covers the advisory business with a clear focus on selected business areas. Products provides IP-driven digital assets and managed services for business-critical processes. Capital delivers M&A and transaction services.

BearingPoint's clients include many of the world's leading companies and organizations. The firm has a global consulting network with more than

10,000 people and supports clients in over 70 countries, engaging with them to achieve measurable and sustainable success.

BearingPoint is a certified B Corporation, meeting

high standards of social and environmental impact.

In Portugal, BearingPoint currently

operates with one office in Lisbon. We work closely with all BearingPoint entities and offer technology and management consulting services with a human touch to both local and international top clients.

Our office in Lisbon allows us to

leverage work with customers who have large operations and affiliates across all of Europe.

Together with our colleagues from Romania, the Czech Republic, and India, we are part of BearingPoint's Cross-Shore Enablement Hub (CSH) which offers a wide range of Consulting

expertise.