German Front Office Agent

German Speaker – Front Office Agent

Location :

Lisbon, Portugal | Full-Time | Hybrid

Are you a confident communicator with a passion for customer interaction? Join a dynamic international team in Lisbon and support one of the world's leading automotive brands in delivering outstanding customer service.

We're looking for a German-speaking Front Office Agent to handle outbound calls and assist customers with data consent processes. If you're organized, friendly, and solution-oriented, this is your chance to grow in a fast-paced, multicultural environment.

Your Role

Make outbound calls to customers regarding data consent

Document interactions and ensure accurate follow-up

Provide clear, professional communication to support customer understanding

Collaborate with internal teams to ensure smooth processes

What You Bring

Fluency in German (C1) and solid English (B2+)

Strong communication skills and a customer-first mindset

Organized, proactive, and team-oriented personality

Previous experience in customer service or call handling is a plus

What You'll Enjoy

Direct contract with the client

MON- FRI position

Flexible working hours and hybrid work model

Health and wellness programs

On-site canteen and excellent public transport connections

Ready to take the next step in your career? Apply now and be part of a team that's shaping the future of customer experience in the automotive world.