Location : Lisbon | Project Type : Content Review & Moderation
Join a global e-commerce project as a
Content Moderator
, ensuring high-quality standards and legal compliance across user-uploaded content. Your role is key in maintaining the safety, reliability, and relevance of the platform's content, while applying your local market expertise and strong judgment.
Key Responsibilities
- Monitor and review content according to internal guidelines, quality standards, and service level agreements
- Ensure compliance with platform policies, legal regulations, and safety standards
- Stay up to date and passionate about e-commerce trends, services, and product standards
- Apply rational decision-making based on local market knowledge
- Adapt to frequent policy updates and follow standard operating procedures
- Escalate issues as needed, in accordance with escalation protocols
Profile Requirements
Fluency in Italian (C2) and at least B2 level of EnglishStrong content moderation and analytical skillsSolid understanding of the e-commerce environmentStrong sense of empathy, cultural sensitivity, and decision-making abilityComfortable working in a fast-paced, shifting environmentWork Schedule
24 / 7 operation – rotating shifts from Monday to Sunday2 rotating days off per weekCompensation & Benefits Per Month
Base salary : €1000Complexity bonus : €100Meal allowance : €7.23 per working dayTransport allowance : €20Uber rides to your home are covered when public transport is no longer available after your shiftYou are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment
Skills : project,e-commerce knowledge,b2 level of english,analytical skills,english proficiency,cultural sensitivity,decision-making,decision-making ability,fluency in italian,decision-making abilities,commerce,e-commerce,content moderation,italian,empathy,fluency in english (b2),compliance,understanding of e-commerce