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Assistant Coordinator Custom Administration

Assistant Coordinator Custom Administration

Ocean Network ExpressPorto, Portugal, Portugal
Há 21 dias
Descrição do cargo

JOB PURPOSE & PRIMARY JOB RESPONSIBILITIES

You'll wield your expertise to meticulously manage our paramount client relationships,

ensuring satisfaction and steering our digital transformation initiatives towards success.

Responsibilities :

  • Accurate processing and coordination of customer requests to ensure that all documentation and instructions are processed effectively.
  • Understand and apply the agreed working procedures and standards. Timely identify and escalate gaps in SOP’s and off- shore performance.
  • Ensure that cargo is released against presentation of the original B / L and that freight and charges are collected.
  • Developing on the Customs Clearance tasks for additional services. Work on self-performance and identity improvements
  • Actively keep abreast on sector and internal knowledge development

REQUIRED SKILLS AND COMPETENCIES

  • Proficiency in English.
  • Possess a Bachelor's degree in Business Administration, Logistics, or a related field.
  • Preferential experience in customs administration, import coordination, or a similar role within the logistics or supply chain industry (not an exclusive factor).
  • Attention to detail and accuracy in processing customer requests and coordinating documentation.
  • Excellent communication skills, both written and verbal, with the ability to effectively liaise with clients, internal teams, and external stakeholders.
  • Capacity for self-improvement and professional development, with a commitment to staying updated on sector knowledge and internal processes.
  • Strong problem-solving skills and the ability to work efficiently in a fast-paced environment while maintaining high standards of quality and compliance.
  • Flexibility and adaptability to evolve with the company's digital transformation initiatives and embrace new technologies and processes in customs administration.
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