Location :
Lisbon or anywhere in mainland Portugal (Remote or On-Site)
Start Dates :
Multiple available throughout September, October, and November 2025
Languages Required :
Dutch (C2 / Native) + English (B1 / B2 for internal communication)
Contract Type : Full-time, long-term
About The Role
Are you a native Dutch speaker looking to build your career in Customer Service while enjoying the sunshine and culture of Portugal? Join our international team as a Dutch-Speaking Customer Support Advisor and support world-leading brands from the comfort of your home or in our modern Lisbon offices.
Whether you prefer the flexibility of remote work or the collaborative environment of on-site teams in Lisbon, this opportunity is designed for you.
Responsibilities
- Assist Dutch-speaking customers via phone, email, or chat
- Provide accurate information, resolve queries, and ensure top-quality service
- Collaborate with international colleagues and follow company procedures
- Deliver customer experiences that are not just good, but exceptional
Requirements
Fluent / Native Dutch speaker (C2)Good communication in English (B1 / B2) for internal useCustomer-oriented mindset with problem-solving skillsPrevious customer service experience is a plus but not mandatoryEligible to work in Portugal (EU passport or valid work permit)Benefits
Competitive salary package with performance bonusesRemote work from anywhere in mainland Portugal or on-site in LisbonRelocation support for candidates moving from abroad (flight reimbursement and housing in shared accommodation)Paid training to prepare you for successHealth insurance and wellness programsCareer growth opportunities in a global companyLanguage courses, cultural activities, and employee eventsStart Dates
September 2025 multiple onboarding groupsOctober 2025 limited availabilityNovember 2025 secure your place in advanceWhy Join Us?
Be part of a multicultural team with colleagues from across EuropeWork on exciting international projects with global brandsExperience the Portuguese lifestyle with sun, sea, and lower cost of livingChoose the setup that fits you : remote work or office-based in LisbonApply now and begin your career in Portugal as a Dutch-speaking Customer Service Advisor.