Spanish Seller Support Representative in Lisbon

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🌞 Join Us in Beautiful Lisbon as a Seller Support Representative!

Imagine starting your day with sunshine, pastel de nata, and ocean views 🌊, welcome to Lisbon! Known for its warm weather, rich culture, and vibrant lifestyle, Lisbon is not only one of Europe's most charming cities, but also a growing hub for tech and customer support talent. And now, you can be part of it!

We're looking for a Seller's Customer Support Representative to join a dynamic team supporting one of the world’s most exciting social commerce platforms. You’ll play a key role in helping sellers thrive — guiding, educating, and empowering them every step of the way.

💼 Your Tasks

As a Seller Support Representative, you’ll be the go-to expert for sellers on the platform. Your mission? To help them grow, succeed, and feel confident in every interaction.

• ✅ Assist sellers with technical platform questions (listings, payments, dashboards)
• ✅ Clarify operational procedures around shipping, returns, policies & compliance
• ✅ Educate sellers on best practices and platform tools to boost performance
• ✅ Make outbound calls to offer personalized support and business insights
• ✅ Analyze seller performance and recommend strategies to increase their success
• ✅ Resolve concerns and complaints with empathy, professionalism, and speed
• ✅ Collaborate with internal teams (tech, logistics, policy) to offer seamless support

⭐ What We’re Looking For

🌟 Why You’ll Love It

Location

Lisbon, Portugal