Job Title :
Customer Service Representative German Market
Location :
Porto, Portugal (On-Site)
Contract Start Date :
25 September 2025
Working Schedule :
- Monday to Sunday, 06 : 00 21 : 00 (rotative shifts)
- 2 rotative days off per week
Salary & Benefits :
Base Salary : 1100 gross x 14 monthsPerformance Bonus : 200 gross x 12 monthsSigning Bonus : 3000Relocation Package :
From outside Portugal : Reimbursement of airfare (up to 400, Economy class) after 180 daysFrom inside Portugal : Reimbursement of travel costs (up to 150, Economy class) after 180 daysTemporary Accommodation :
28 days in a hotel (if relocating from abroad)
15 days in a hotel (if relocating within Portugal)Responsibilities :
Provide excellent customer support for the German market through phone, email, and chat.Handle inquiries, complaints, and requests with professionalism and empathy.Maintain high service quality standards and contribute to customer satisfaction.Requirements :
Fluency in German (C1 level)Good English communication skillsAvailability to work in rotational shifts, including weekendsPrevious customer service experience is a plusClick to apply or send your English CV to