Combine technical skills with excellent customer support
Join a multicultural international team and help clients solve issues while maximizing their experience with the company's products and services. If you are looking for a new job opportunity in a multicultural and vibrant environment in the capital of Portugal, this position would be perfect for you
Responsibilities :
- Provide technical and functional support to clients via phone, email, and chat.
- Identify and resolve technical issues promptly.
- Suggest improvements to enhance product and service usage.
- Collaborate with product and engineering teams to improve the customer experience.
- Monitor and report trends and recurring issues.
Requirements
Native Dutch and fluent English (B2)Ability to understand and solve technical issuesPrevious experience in customer support or technical support is a plusStrong communication skills and professional attitudeEU citizenship or valid work permit for PortugalBenefits
Monthly meal allowancePrivate health insurance after 6 monthsCareer development and mentoring programs after 6 months.Multicultural environment (75+ nationalities)Hybrid model.Relocation package : refund of the initial flight ticket.Accommodation and bills paid by the company.Performance bonus