Quality Analyst German / Finnish

We’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.

We are currently looking for a Quality Analyst for our project.

As a Quality Analyst, you will need to identify and rate various types of content (audio, video, text, and photos) as per the defined policies and guidelines. Regularly monitor and evaluate the performance of Ads campaigns to identify areas for improvement. The responsibility includes review and rating user generated content in the Ads environment, providing written explanation, along with ensuring that it adheres to the client provided guidelines.

Languages requested : German or Finnish combined with a good level of English.

Roles and Responsibilities

• Evaluate and rate various content types, including audio, video, text, and photos ranging from normal to mildly egregious content
• Assess Ads content for accuracy, factuality, relevance, precision quality, helpfulness and alignment with policies and guidelines
• Oversee the quality assurance process for all digital marketing campaigns, ensuring they meet the company's standards and client expectations
• Rate and provide clear reasoning while ensuring adherence to guidelines
• Ensure consistency in rating decisions
• Participate in internal training
• Attend calibration sessions / calls
• Supporting other projects outside of your core project, as and when required,
• Re-writing prompts or responses

Skills Requirements & Qualifications

Our offer :

Base salary above average

Meal allowance (9,13€ per day worked, in meal card)

Healthcare and Dental Insurance (since day one)

Work from Office (Office in Oeiras - Transport allowance or Shuttle)

Fixed schedule (Monday to Friday, Business Hours)

1 year of Contract

Our cultural values are Driving positive Change, Celebrating each moment and Empowering all to rise.

Regardless of whether you are a career changer

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.