Customer Service Assistant (German)

We're Hiring : German-Speaking Customer Support Specialist

Lisbon, Portugal | On-site | Full-time

Join a leading multinational tech company and support premium customers of a global streaming platform! If you're fluent in German and passionate about delivering top-class service, this role is your chance to build an international career in sunny Lisbon. ️

What You'll Do :

Support premium members via phone, email, and chat

Troubleshoot issues and provide effective solutions

Escalate complex cases when needed

Collaborate with specialists to resolve tickets

Document cases, flag bugs, and share insights with the engineering team

What We're Looking For :

Fluent German (C1+) + Good English (B2+)

Excellent communication skills clear and customer-friendly

Calm, resourceful, and able to handle challenges with ease

Independent worker, but a strong team player too

What You'll Get :

Competitive salary + yearly performance bonus

Private health insurance & meal allowance

Transportation allowance

Relocation support + help finding accommodation

Career growth tools & ongoing training

Dynamic, international team environment

Lisbon lifestyle work where others vacation!

Ready to elevate the customer experience for a global brand? Apply now and make Lisbon your next career destination!