Italian Customer Support in Portugal

Take Your Customer Service Career to the Next Level!

We’re seeking a dedicated and adaptable Customer Support Specialist to join our energetic and fast-moving team. If you're someone who performs well under pressure, communicates with clarity, and values making a difference in people’s experiences, this opportunity could be just what you're looking for.

Role Overview :

As a Customer Support Specialist, you'll be the first point of contact for our clients, offering timely, tailored assistance across various communication channels. Your problem-solving abilities and strong attention to detail will help ensure each interaction is smooth and customer-centric.

Key Responsibilities :

• Provide efficient and courteous support through phone, email, live chat, and social media

Assist with account setup, login issues, user verification, and transaction support

Troubleshoot technical issues and deliver easy-to-understand solutions

Handle inquiries with a caring, solution-oriented approach

Maintain clear and respectful communication to build lasting customer trust

Comply with internal guidelines to ensure service quality and consistency

Contribute feedback and ideas to help improve the overall support experience

Requirements :

Why Join Us :

Ready to take the next step?  Apply today and be part of a team that values innovation and excellence!