German Customer Support Specialist in Lisbon - Welcome Bonus3000 Euros

Take Your Customer Service Career to the Next Level!

We're searching for a dedicated and flexible  Customer Support Specialist  to become part of our lively and fast-paced team. If you excel in high-pressure situations, communicate with ease, and love making a positive difference for others, this opportunity could be a great match for you.

Role Overview :

As a Customer Support Specialist, you'll be the first point of contact for customers, providing fast, efficient, and personalized assistance across multiple channels. Your attention to detail and problem-solving mindset will be key to delivering outstanding service at every step.

Key Responsibilities :

• Offer timely and professional support via phone, email, live chat, and social media
• Help customers with tasks such as setting up accounts, resolving access issues, verifying identities, and managing transactions
• Diagnose and resolve technical problems, offering user-friendly solutions
• Engage with empathy and a customer-first attitude in every conversation
• Build rapport through clear, respectful, and helpful communication
• Adhere to internal guidelines to maintain consistent service excellence
• Provide constructive feedback and suggestions to enhance the overall customer experience

Requirements :

Why Join Us :

Ready to take the next step?  Apply today and be part of a team that values innovation and excellence!