Financial Customer Support – French Speaker - Lisbon

Are you interested in finance and motivated to deepen your knowledge in the banking sector? Would you like to work abroad in an international team for one of the most dynamic service providers in Lisbon? This could be the opportunity that will shape your career and give you the experience of a lifetime!

Your responsibilities and impact as Financial Customer Support will be :

Providing first-class technical and customer support

Assisting customers with their banking-related queries via email or phone

Performing additional administrative tasks linked to financial operations

Coordinating office activities to ensure efficiency and compliance with company policies

Creating and updating databases with financial, personnel, and customer information

Working daily in a multicultural team environment with colleagues from all over the world

Skills, qualifications, and interests you need to succeed in this role :

Native level of French (mandatory)

Good written skills in French with attention to detail

A motivated, reliable, and committed attitude

Team spirit and willingness to collaborate with colleagues from different nationalities

An interest in finance and customer service

A background in sales, customer service, or credit recovery is a plus

EU Citizenship or a valid Portuguese work permit is required

What’s in it for you?

Contract type : Permanent contract

Working hours : Monday to Saturday, rotating shifts between 8 AM and 6 PM

Compensation package :

€890 gross / month x 14 months

Up to €100 / month performance bonus

Meal vouchers of €7.23 / workday

Reimbursement of some transport costs

Private health insurance and dental plan after 6 months

Relocation package for international candidates :

Reimbursement (up to €400) of initial flight ticket after 4 months with the company

4 months of accommodation in a shared flat provided by the company (rental fee to pay)

Fully paid training to start your career

Professional development and career evolution opportunities

A multicultural and international work environment

Opportunity to collaborate with some of the most renowned brands in the industry

Your Future Company

Founded in 2000 by two French entrepreneurs, this company has become an international leader in customer experience, with more than 50,000 employees worldwide. From its Lisbon hub, it manages customer service for some of the most innovative and progressive global brands.