Customer Service Representative Italian + English
Location : Remote in Lisbon, Portugal
Start Date : 23 October 2025
About the Role
We are looking for an Italian + English-speaking Customer Service Representative to join our team and deliver excellent service to our customers. If you are a great communicator, problem-solver, and enjoy helping others, wed love to hear from you
Work Schedule
- Monday to Saturday (including bank holidays) : 08 : 00 18 : 00 (Portuguese time)
- Days Off : Sunday + 1 rotational day
Contract Type
Remote work (based in Lisbon, Portugal)Salary & Incentives
Base salary : 1,000 per month (x14 months)Performance bonus : 100 per month (x12 months) based on performanceMeal allowance : 7.23 per working dayTransport allowance : 20 per monthWelcome Bonus (for hires starting 1st September onward) :
Paid in 12 monthly instalments during the first year (1 / 12 per month)Conditional on less than 6% unjustified absenteeism in the preceding monthNot part of the fixed monthly salary packageBenefits
Meal allowance (per working day)Transport allowance (per month)Health insurance : Starts from day 1 (small monthly contribution, free after 6 months of contract)Requirements
Languages : Native / Fluent Italian + good English (B2 or above)Strong communication and problem-solving skillsComfortable working in a fast-paced customer service environmentAbility to work on rotational schedules from Monday to SaturdayWhy Join Us?
Work from the comfort of your home while helping customers in an international environment. We value teamwork, growth, and work-life balance and we reward good performance