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Customer Service Representative Italian + English

Customer Service Representative Italian + English

CBTPortugal, Portugal
Há 1 dia
Descrição do cargo

Customer Service Representative Italian + English

Location : Remote in Lisbon, Portugal

Start Date : 23 October 2025

About the Role

We are looking for an Italian + English-speaking Customer Service Representative to join our team and deliver excellent service to our customers. If you are a great communicator, problem-solver, and enjoy helping others, wed love to hear from you

Work Schedule

  • Monday to Saturday (including bank holidays) : 08 : 00 18 : 00 (Portuguese time)
  • Days Off : Sunday + 1 rotational day

Contract Type

  • Remote work (based in Lisbon, Portugal)
  • Salary & Incentives

  • Base salary : 1,000 per month (x14 months)
  • Performance bonus : 100 per month (x12 months) based on performance
  • Meal allowance : 7.23 per working day
  • Transport allowance : 20 per month
  • Welcome Bonus (for hires starting 1st September onward) :

  • Paid in 12 monthly instalments during the first year (1 / 12 per month)
  • Conditional on less than 6% unjustified absenteeism in the preceding month
  • Not part of the fixed monthly salary package
  • Benefits

  • Meal allowance (per working day)
  • Transport allowance (per month)
  • Health insurance : Starts from day 1 (small monthly contribution, free after 6 months of contract)
  • Requirements

  • Languages : Native / Fluent Italian + good English (B2 or above)
  • Strong communication and problem-solving skills
  • Comfortable working in a fast-paced customer service environment
  • Ability to work on rotational schedules from Monday to Saturday
  • Why Join Us?

    Work from the comfort of your home while helping customers in an international environment. We value teamwork, growth, and work-life balance and we reward good performance

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