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End User Support Specialist (Relocation To Belgium)
Hexa ConsultingPortuguese Republic, PortugalHá 4 dias
Descrição do cargoProvide first and second-level support for end-user ICT devices and applications. Stage, configure, and deploy end-user devices using Microsoft Configuration Manager (MCM) and related tools. Enroll, hand out, and support newly staged devices for end users. Maintain and implement software updates, upgrades, and OS patches in line with NATO Security Guidelines. Test equipment from and to the supply line and document serviceability. Investigate and resolve technical issues systematically, ensuring service continuity. Maintain up-to-date knowledge of implemented technologies and support best practices. Participate in 5-day sprints organized through coordination meetings. Higher vocational training in a relevant field + 2 years of post-related experience, OR secondary education + 4 years of related experience. 3–5 years of experience with IT administration tools such as : Microsoft Configuration Manager Active Directory Microsoft AppV Citrix VMware Dell Thin Device Management Group Policy Management 3–5 years of experience with Windows OS and applications (MS Office, Adobe, etc.). 3–5 years of experience with IT hardware and auxiliary equipment. 5+ years of experience with computer network technologies in Windows environments. ITIL Foundation certification. Microsoft Certified Desktop Support Technician (MCDST). ITIL Service Operations certification. Experience in international or military-civilian environments. Employment : Indefinite Contract from the start. Relocation Support : Great relocation package. Health Insurance : Comprehensive coverage for your well-being. Hybrid Work Model : 2 days on-site, 3 days remote. Continuous Learning : Access to a Udemy Business subscription with thousands of workshops and courses.
We are looking for an End-User Support Specialist who is willing to relocate to join our Client’s team in Brussels, Belgium.
At Hexa Consulting, we’re more than an IT consulting company — we’re a place where tech talent grows. Based in Portugal, we value transparency and a people-first approach, helping professionals take their next big step in IT. Our mission is to build strong connections and support the growth of every team member. With projects in Nearshore, Time & Material, Service Management, and Tech Academies, you’ll find opportunities to learn, innovate, and advance your career.
Eligibility :
- Candidate must have resided in Portugal for at least the past 5 years.
- Portuguese citizenship is mandatory.
- Candidate must be prepared to obtain EU security clearance upon accepting the job offer (with Hexa coordination).
Key Responsibilities :
Required Qualifications :
Essential :
Desirable :
Why Join Us?
If you meet the above criteria and are ready for an exciting opportunity in a dynamic environment, submit your CV!
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Support Specialist • Portuguese Republic, Portugal
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