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French Customer Support Specialist in Porto

French Customer Support Specialist in Porto

Cross Border TalentsGondomar, Portugal
Há +30 dias
Descrição do cargo

Are you fluent in French and seeking a new opportunity? We’re on the lookout for a skilled individual to join our team as our Customer Service Maestro!

About Us :

We are committed to delivering exceptional customer satisfaction and strive to create a friendly experience for every client. Our team promotes a positive workplace culture rooted in collaboration and mutual support.

Role Overview :

As the primary contact for customers, you will manage incoming calls with professionalism and a friendly approach. You'll provide tailored advice to meet their needs and ensure they leave satisfied. In addition, you will embody our company culture, helping to maintain a positive, team-oriented work environment.

Key Responsibilities :

  • Manage customer calls with professionalism and courtesy
  • Welcome customers warmly and provide personalized assistance based on their specific needs
  • Offer customized solutions to guarantee customer satisfaction
  • Represent and promote our company culture, creating a positive and supportive workplace atmosphere

Requirements :

  • C2 proficiency in French
  • EU citizenship or Portuguese residency card
  • Why Join Us?

  • Competitive Salary : Fair compensation reflecting your skills and effort
  • Performance Bonus : Opportunities for bonuses based on achievements
  • Meal Allowance : Daily support for meals during work hours
  • Transportation Allowance : Assistance with commuting costs
  • Health and Life Insurance : Comprehensive coverage for your well-being
  • Onsite Work Environment : Collaborate and communicate effectively with the team in person
  • Ready to start your customer service journey with us? Apply today, and we’ll be in touch soon!

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    Customer Support Specialist • Gondomar, Portugal

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