Join a dynamic international team in Lisbon and help provide outstanding customer support for a leading airline company. This is an excellent opportunity to grow your career in customer service while working in a multicultural environment.
Location : Lisbon, Portugal
Languages Required : Spanish (C1) + English (B2)
Starting Date : 25th September or October 2 2025
Work Model : On-site in Lisbon
Responsibilities :
- Deliver high-quality customer support for airline-related inquiries.
- Handle incoming calls, emails, and chat requests in Spanish and English.
- Provide accurate information, resolve issues, and ensure customer satisfaction.
- Maintain professional communication while adhering to company policies.
Requirements :
Minimum 6 months of experience in a contact center (mandatory).Fluency in Spanish (C1) and English (B2), both spoken and writtenFlexibility to work on a rotational schedule (Monday to Sunday, 08 : 00-21 : 00, 2 rotating days off).Valid documentation allowing employment in PortugalHigh school diplomaDocuments Accepted
EU IDResidence cardManifestação de InteresseVisas (under consultation)Applications by sending your updated CV copy in English.