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Customer Success Executive

Customer Success Executive

Wenham Carter Group, , Portugal, Portugal
Há 10 dias
Descrição do cargo

Job Overview

Customer Success Executive - Fintech | Capital Markets | Treasury

Wenham Carter search firm is partnered with a leading Fintech company that works with some of the most complex and influential financial services organizations worldwide; helping them maximise value from advanced Treasury & Capital Markets solutions.

We are searching for a Customer Success Executive in Portugal who will :

  • Own and grow relationships with a portfolio of key financial institutions
  • Guide clients across their full journey - from onboarding through long term adoption and satisfaction
  • Partner cross-functionally with Sales, Services, Support, and Product to drive strategic growth and retention
  • Influence product direction by bringing customer feedback into the roadmap

What We’re Looking For

  • Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software.
  • Knowledge of financial markets, fixed income, derivatives, forex, investment, trading, stocks
  • Experience managing banks as customers
  • Strong communication and relationship-building skills.
  • Familiarity with CRM tools and customer success platforms is a plus.
  • Why Join?

  • Be part of a forward-thinking company shaping the future of financial technology.
  • Work remotely with flexible hours and a supportive team culture.
  • Competitive compensation and benefits.
  • Opportunities for growth and professional development.
  • Interested to learn more? Apply now with a copy of your CV and we will be in touch to arrange a discovery chat.

    Seniority level

  • Director
  • Employment type

  • Full-time
  • Industries

  • IT Services and IT Consulting and Financial Services
  • Referrals increase your chances of interviewing at Wenham Carter Group by 2x.

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