French-Speaking Financial Customer Support – Lisbon

Are you looking to grow your financial knowledge while enjoying an international experience under the Portuguese sun? Join a multicultural team in Lisbon and support customers of a leading banking & fintech partner — all while developing your professional skills in the financial sector.

Your responsibilities and impact as Financial Customer Support will be :

Offer first-class technical support to clients

Assist customers with banking-related queries via phone and email

Perform tasks related to banking operations as required per project

Coordinate office activities to ensure efficiency and policy compliance

Create and update personnel, financial, and other data in internal databases

Work collaboratively within an international team

Skills, qualifications and interests you need to succeed in this role :

Native level of French (mandatory)

Motivation to work abroad and integrate into a multicultural team

Excellent written and verbal communication skills in French

Team player with a proactive attitude

Previous experience in customer service or credit recovery is a plus

Sales or commercial background is a plus

What’s in it for you?

Contract : Permanent contract

Working hours : Monday to Saturday, rotating shifts between 8 AM and 6 PM

Salary package :

890€ gross / month x14

Up to 100€ monthly performance bonus

Meal vouchers of 7.23€ per workday

Partial reimbursement of transportation costs

Private health and dental insurance after 6 months

Relocation support for candidates outside Portugal :

Reimbursement of your initial flight (up to 400€) after 4 months

4 months’ accommodation in a shared flat (rental fee applies)

Additional benefits :

Fully paid training

Career development and internal growth opportunities

Multicultural and international team environment

Free Portuguese lessons, sports activities, and social events

Your future company

Founded by two French entrepreneurs in 2000, this global customer experience specialist now has over 50,000 employees. From its Lisbon hub, the company delivers high-quality service for some of the world’s most innovative finance and banking brands — and they’re ready to welcome new talent like you.