French-Speaking Customer Advisor – Lisbon

If living abroad, making international friends and enjoying life in Portugal tempts you, this opportunity might be your perfect match. We are looking for motivated and adaptable people ready to take on challenges and provide support to customers with their questions. You will be responsible for identifying customers’ needs and finding the best solutions to make them happy again.

Your responsibilities and impact as Customer Advisor will be :

Staying informed about the industry and company operations

Providing the best possible answers and solutions by phone, email or social networks to customers’ concerns and requests

Remaining calm and clear when handling customer issues

Redirecting customers to the appropriate service if you are not able to provide a satisfying answer

Skills, qualifications and interests you need to succeed in this role :

Native level of French and excellent level of English

Strong interest in customer service

Excellent written and verbal communication skills

Friendly and empathetic personality

Open-minded attitude towards other languages and nationalities

What’s in it for you?

Type of contract : Fixed-term renewable every year

Working hours : Full-time with rotating shifts (depending on the project)

Training : Intensive training program provided to kick-start your career

Salary conditions :

With free accommodation (shared flat, all bills included) : 1040€ gross / month

Without accommodation : 1240€ gross / month

Relocation package for international candidates :

Reimbursement of your initial flight expenses after 9 months

Airport pick-up

Yearly two-way flight ticket back to your home country (within the EU)

Help with paperwork and opening a bank account upon arrival

Extra perks :

Private health insurance after contract signature in addition to standard insurance

Free Portuguese lessons, cooking classes, sports activities and company-organized social events

Portuguese public holidays and 22 days of paid holidays

Your future company

If you are looking to work within a dynamic and large European company, this is your chance. Based in Lisbon, you will join a multicultural environment where you can develop new skills in a rewarding and friendly workplace. The company is renowned worldwide for providing outstanding customer service solutions and is seeking enthusiastic candidates to join its international team